Our Mission
Solarvista™ is an award-winning pioneer in the development and implementation of integrated Service Management, Customer Relationship Management (CRM), Mobile Data and Scheduling systems. No one knows more than we do because we’ve built on over 20 years’ experience delivering these types of solutions to thousands of users in more than 20 countries. Our software is in used by all industry types, large and small. And although we tailor our software to suit a business’s individual needs, our mission with each business is the same.
We aim to:
- Help you satisfy your customers.
Our solutions help you to drive up service levels. They allow you to tailor services to your customers’ needs. They give you 360 degree cost visibility to enable you to compete more effectively. They’ll reduce or eliminate Service Level Agreement (SLA) violations and equipment downtime. In short, your customers will be satisfied and stay loyal.
- Help you please your shareholders.
Whilst driving up service levels, our solutions drive down costs. They reduce duplication and increase work force utilisation and productivity. They give you the ability to increase revenue generation opportunities. All this will deliver more to the bottom line. Your board will see a remarkable return on investment (ROI).
- Help you retain your employees.
Today’s world is a competitive place for employers. Succeeding requires the very best quality of employees at all levels. By delivering a tool that improves customer satisfaction, personal job satisfaction and staff morale also improves. Your staff will be more loyal.
- Make it easy to implement in your business.
Implementing our solution is a critical business event. But it need not be a worry. Our experienced professionals know how to get you from where you are today, to where you need to be. And the world is a small place to us. Our bases in North America and Europe, together with our reseller network, allow us to provide services wherever you need them.
- Keep you at the leading edge of technology.
Investing in a Solarvista solution is an investment for the future. Our continuous research and development programme ensures we’ll keep you at the forefront of technology and practices. Our associations and partnerships with the world’s leading technology vendors ensure that our solutions keep pace with the fast moving world of IT.
- Make it affordable.
We recognise that different sizes of organisations have different requirements. So, we offer several editions and licensing options to suit all sizes. Whether you wish to purchase licenses outright, rent a solution, or use one of our “ready to go” hosted systems via the internet, we have the right package for your size of business.
Please use the Products, Solutions and Services menus to find out more information about how we can specifically help your business.
Testimonial
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"Solarvista have a tool which will bring us significant efficiency gains, increased visibility and faster decision making."
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