
World leader in audio visual technology services implements Solarvista 7 and enjoys immediate benefits.
Electrosonic, the worldwide audio-visual technology services company, has announced a successful implementation of Solarvista 7 Service Management System, for the benefit of its customers in Europe.
Electrosonic is a worldwide audio-visual company with extensive experience in designing, project managing, engineering and supporting AV systems and products. Founded in 1964, the company has always been among the first to apply new technology to create tailored, state-of-the-art solutions that meet the challenges of the professional AV market. With over 46 years of experience working on complex projects, both large and small and in multiple geographic territories, Electrosonic has developed a reputation that is unsurpassed in the industry. Many of Electrosonic's projects have been recognised with key industry and sector awards.
Electrosonic selected Solarvista 7 after an extensive procurement program. “We selected Solarvista following several demonstrations and visits to reference sites. We’ve always been proud of our high levels of customer service and we wanted a system that would make us even better”, said Steve Mann, Financial Director.
“The Solarvista 7 system has given us tremendous visibility of our service workload, performance and SLA compliance”, said Paul Brown, European Service Manager. “The mobile application has been very well received by our field service workforce and most importantly, our customers are feeling the benefit.”
Solarvista™ specialises in delivering integrated Service Management, Customer Relationship Management (CRM), Mobile and Scheduling solutions for organisations that market, sell, service and support equipment / assets or provide professional services. Its products are used by companies of varying sizes, from blue chip to SME in over 20 countries.
Tel: +44 (0)114 221 1000
Fax: +44 (0)114 221 5000
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it