Products

A complete integrated business management application, incorporating field service, help desk, repair centre, agreements, sales, inventory, contact centre and financials modules, with optional interfaces to existing systems.

Solarvista has become the number one independent supplier within the UK delivering these types of solutions, with thousands of users in more than 20 countries. Solarvista Software is used by, and provides benefits for, both large and small businesses in all types of industry.

Be prepared when your customers call. Ease the burden of your customer service agents. Ensure accuracy in telephone communications records.

Create a single point of service. Excel at the most critical time. Increase customer satisfaction. Reduce inefficiency. Lower customer service costs. Impress the customer.

Engage with your customers. Improve communications. Streamline service request processes. Reduce call centre manpower.

Keep customers informed by email. Enable full jeopardy monitoring. Track customer activities.

Automate invoice production. Shorten order to cash cycle. Increase cash flow. Control credit. Improve profitability.

Integrate with your legacy systems.

Lower inventory costs. Reduce wastage. Improve first-time fix rates. Track field and remote parts and materials. Streamline logistics administration.

Improve field worker security. Improve fleet usage. Demonstrate duty of care. Adhere to health and safety laws.

Improve field response. Maximise field workforce productivity. Empower field staff. Reduce administrative costs. Improve customer satisfaction. Improve cash flow.

Achieve real-time schedule visibility. Maximise field workforce productivity. Manage responsibilities. Reduce planning costs. Improve customer satisfaction. Avoid missed SLAs.

Achieve real-time schedule visibility. Maximise field workforce productivity. Manage responsibilities. Reduce planning costs. Improve customer satisfaction. Avoid missed SLAs.

Planning your workload is a key element in delivering exceptional services to your customers. However, planning for more than a few resources can be extremely difficult and time consuming.