Inventory Module

Perspective

To deliver exceptional service and satisfy today’s customer, you need to ensure that physical materials (ie spares, consumables, accessories and such) are available in the right place at the right time. To do this requires careful inventory management integrated in real-time to your front office, back office and field workforce. To meet this challenge, Solarvista™ has developed Solarvista 7 Business Manager - Inventory Module.

Introducing... Solarvista 7 Business Manager - Inventory Module

Solarvista 7 Business Manager – Inventory Module, delivers a comprehensive and integrated inventory / stock control system feature set to enable any service or sales organisation to manage physical inventory for the best results. It operates for multiple strategies, including centralised warehouse, depot / branch-based, customer site, supplier / vendor site, field personnel and mobile vehicles. It offers refined and proven processes to streamline requisition, re-order levels, purchasing and logistical movements.

When used with other products in the Solarvista 7 Service Management System such as the Business Manager modules Service and Agreements, Planner, MapTrak, Mobile Worker and Optimising Scheduler, this module supplements the core of a best of breed solution for your service-oriented department or organisation.

Where to Use the Solarvista Inventory Module

• Service Contract Administration.
• Subscriptions / Licensing.
• Repeat Billing Scenarios.
• Pre-pay Voucher Control.
• Accounting and Billing.

Benefits of the Solarvista Inventory Module

• Better Service Levels

Response times improved and first-time fix rates are increased with Solarvista’s Service Management Software. The Inventory Module can also help to eliminate SLA compliance violations.

• More Efficient Workforce

Workforce utilisation and productivity are improved by using Service Management Software. Also, the Inventory Module minimises equipment or asset downtime and offers a single point of customer information.

• Compete More Effectively

The Inventory Module forms part of Solarvista’s Business Manager suite of applications, which aims to increase revenue generation and improve both customer and employee satisfaction; customers get a better service and employees are more successful in their job with Service Management Software.

Return on Investment from the Solarvista Inventory Module

• Better Workforce Utilisation and Productivity

With Service Management Software it is possible to reduce the call centre or field workforce headcount by utilising their time more effectively, or to increase capacity without increasing headcount by enabling staff to be more productive.

• Cash Flow Improved

The Inventory Module enables faster customer billing in order to improve cash flow within your business. Service Management Software also provides a clearer understanding of costs in order to allow more competitive pricing and helps to ensure high levels of customer retention.

• Costs Reduced

Service agreement (contract) costs are reduced with the Solarvista Inventory Module and downtime penalties can be eliminated. Superior spare parts management lowers inventory wastage and a reduction in duplicate efforts results in increased first-time fix rates.

Features of the Solarvista Inventory Module

For a comprehensive features list, please download the PDF Data Sheet for Solarvista 7 Business Manager - Inventory Module.

Or please contact us for more information.