Support Critical Failure Cover

Critical Failure Cover

Our application experts are on hand to offer a full product help desk service to support Solarvista 7, including voice-based and email-based support from 9am to 5pm GMT Monday to Friday.

We are also offering the opportunity to purchase Critical Failure Cover, available 24 hours a day, 7 days a week. This service will ensure that there is always an expert available to help your staff in the case of a business critical priority 1 problem occurring.

This can be purchased alongside or separately from our Extended Service Hour Service.

Please speak to your Solarvista project manager or ask a member of the help desk team for more details and the cost of Extended Hours Service and/or Critical Failure Cover to your business.

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