September 2005, Boston, MA.
SOLARVISTA™ ANNOUNCES CUSTOMER WEB SELF SERVICE PRODUCT.
New accessory for Solarvista 6.x keeps customers in touch.
Solarvista Software, the leading developer and vendor and integrated service management, CRM, mobile and scheduling systems, announces a new accessory for Solarvista 6.x... the Customer Web Self Service product. This new accessory allows users of Solarvista 6.x to facilitate web based access to their host system for their customers. With this product added, your customers can:
a) Securely login using email ID and password
b) View existing service orders and associated status/history
c) Register new service requests
d) Manage user access control
"First and foremost, we've designed the Customer Web Self Service product to be easy to use", says Andrew Pyott, Sales Director. "Our research has told us that our customers' customers want quick and easy access to their service data without the need for training."
Product data sheets will be released during October 2005.
About Solarvista
Solarvista™ specializes in delivering integrated Service Management, Customer Relationship Management (CRM), Mobile and Scheduling solutions for organizations that market, sell, service and support equipment/assets or provide professional services. Its products are used by companies of varying sizes, from blue chip to SME in over 20 countries.
Press Contacts
Marketing Dept
Solarvista Software
26th Floor, 225 Franklin Street
Boston, MA 02110
United States
Tel: +1 (617) 217 2852
Fax: +1 (617) 217 2000
Email: marketing@solarvista.com
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