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Coronavirus (COVID-19) Update

By Emma James on Mar 17, 2020 4:09:05 PM

Topics: Company News

Given the updated Government Guidance issued on the 23rd March in regards to Coronavirus (COVID-19) and restrictions upon travel:

We wish to advise our customers that we have now fully implemented the home working element of our Business Continuity Plan. 

From today,  we will not open our office so therefore our ability to receive telephone calls directly via our main lines will be restricted.

You can leave voicemails and these are being checked regularly.

For support, please use email and or help desk tickets to request assistance.

success@solarvista.com

support@solarvista.com

admin@solarvista.com

https://help.solarvista.com/knowledge/

We are pleased to be able to advise you of our ability to continue to deliver our services on a business as usual basis.

For product demonstrations and customer success meetings, we are using remote web meeting technologies to an even greater extent.

Thank you for your understanding at this challenging time.

May we extend continued best wishes from everyone at Solarvista for the good health of you, your family and your colleagues.

 

Emma James

Written by Emma James