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Overview

What is different about Solarvista LIVE?

Compared to many other providers, Solarvista LIVE uses the latest architectural technologies that allow you to fully customise all aspects of your data capture and workflow without the need for technical resources saving you time and overhead costs.

The software is easy to use, works in any browser and operates on every device type.

Finally, because of the flexibility of the software, you can tailor your own application exactly the way you want it to work for your business, without the need to have a bespoke software built and at a fraction of the cost.

How do I know I can rely on the service?

We have been supplying business critical software for over 25 years so we know how important field service related systems are. But even we cannot offer the world-class performance and experience needed to run cloud data centres, hence why we selected Microsoft® Azure. Microsoft® Azure offers a 99.5% up time guarantee.

How secure is my data?

Solarvista LIVE has been designed from the very beginning to offer the highest levels of security. It’s also been designed to be ‘corporate friendly’. It runs entirely within Microsoft Azure cloud data centres.

In terms of security, we use what is called claims-based, federated security. This means that you can control individual user access through identity services provided by Microsoft Azure.

All data transmitted to and from Solarvista LIVE is encrypted using SSL (”Secure Sockets Layer”) which means that data cannot be read by any other party. This is the same encryption used by online shops, banks and payment services.

Where will my data be stored?

Solarvista LIVE is hosted in Microsoft Azure Data centres, based in the ‘West EU’ region (Netherlands) as standard. UK based hosting can be offered for enterprise customers, if required for regulatory purposes.

Product

Can my field employees use any mobile device?

Yes. The Solarvista LIVE can be downloaded straight from your app stores on to iOS, Android and Windows devices. The apps are functionally identical so employees can be free to choose which device to use and there's no need to purchase new devices as they will work on your existing ones. 

What do I need to be able to run the software?

The desktop portal can be run on any browser and all you need is an internet connection and your login details. The mobile apps can be downloaded from all public app stores and work on all device types meaning you don’t have to change your devices. Simply download, login and start working! They even work offline to maximise productivity out in the field.

How do we learn how to use the software?

All subscriptions come with access to the help centre from within the portal which entails an extensive library of resources to help you get started.

In addition to our free resources, we also offer an optional fixed price on-boarding package which includes setup and configuration of Job templates & forms if required, combined with introductory training done remotely using web meetings.

Can I connect to my existing systems?

Yes! You can easily connect to 1,000+ apps through Zapier.  We also have Microsoft® OneDrive™ connectors with the ability to read/write files from specific location. Microsoft® Power BI connectors with push post to data table created via web portal.

If you have a specific integration requirement, please contacts us for further information. 

Getting Started

How do I get started?

You can sign up to our free trial which gives you access to the Standard edition of Solarvista LIVE. Get to grips with the software in 30 days without the need for credit card details and can cancel at anytime.

If you have more specific requirements or wish to see a demo of the software simply get in touch.

What happens when my free trial ends?

You will have the option to continue with a paid for subscription and this can easily be updated within your account. Simply enter you card details on the account and choose the quantity of users you require.

If you decide not to go ahead with the software, the free trial will end after 30 days and you will be able to close your account at any time. We do not take card details for your trial and therefore you will not be charged.

How do I select the right edition for my business?

Simply download our Product Datasheet which will assist with choosing the right edition for you. Our datasheet includes detailed specifications as well as edition comparisons.

If you are still ensure about which edition best suits your needs simply get in touch.

What's included in the subscription fee?

We set out to provide ‘super simple’ pricing so we included just about everything in the per user price. This includes software, support, cloud hosting, maintenance, backups, training and all future upgrades.

Additional and optional costs include our fixed price on-boarding packages for set-up and configuration. We can also provide professional services such as project management, consulting, development and data migration.

Can I really start small and grow big?

Yes, you can start with our entry level product which is the Lite edition which is our low-cost starter plan for small businesses with some restrictions.

As you grow, you can easily upgrade to the Standard edition which is our most popular edition and is an unrestricted plan with standard cloud services integration. You can even go beyond that and grow to our Enterprise edition which is the full unrestricted plan with advanced integration features or services. This edition is built entirely around the complexities of large organisations where the demand for support and developer API access is covered.

If you need to add more users, you can easily do this on your account settings and you will be charged accordingly. To upgrade, simply get in touch.

How do I sign up and pay?

You can sign up and get started right away! Simply get in touch and we will send out your login details. It's that simple.

You can even get started with a free trial and then upgrade your account from there. 

Request a Demo

See the software in action with a live demo at a time convenient for you.

Request Demo