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Scheduling that makes field service easy

Specifically designed to manage field workforces, Solarvista LIVE/X9’s Gantt-style scheduling tool enables dispatchers and planners to see exactly what’s happening in real time and also to plan ahead.

It also offers automated scheduling decisions, semi-automated guidance or simple manual drag/drop.

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Scheduling & Optimisation


♦ Visualise and plan work in real-time Gantt tool.

 Automate Scheduling decisions.

 Be alerted to jobs in jeopardy. 

 Computed travel-time & maps.

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Work Orders & Jobs


♦ Track work for single or multi-person jobs.

 Manage & control SLAs within work orders.

♦ Real-time sync with field mobile apps.

♦ Use for reactive and planned work

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Mobile Workforce


 Transmit work to mobile apps.

 Control inputs via workflow.

 Use any device type incl. iOS®, Android™ & Windows™. 

 Operate offline and online.

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Integrates with your other systems

Working with existing systems is easy with our service bus and adapter technology. This enables data to be sent to/from other systems using standard components configured as you wish. We also are experts at building custom integrations to your exact needs.

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System Integration


 Integrates with other systems.

 Use batch or automated real-time connections.

 Manual export of data using desktop app.

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Billing & Purchasing


 Generate purchase orders from replenishments.

 Automate bill computation for work orders.

 Automatically generate bills for renewable contracts.

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Business Intelligence


 Analyse business performance.

 Open standards for data access allows 3rd party tools to be used.

 Create reports using your favourite tools.

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Mobile Apps to energise your field workforce

Easy to use, flexible mobile apps for service management that enable you to mobilise your workforce. You can send work, track status, record parts, signatures, notes, process e-forms & lots more.

Designed to work offline & super easy to use.

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Parts & Inventory


 Manage inventories across field staff and locations. 

 Track serialised & non-serialised products.

 Automated replenishment mechanisms.

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Sales & Quotations


 Track sales opportunities.

♦ Generate quotations linked to products and pricing rules.

 Merge quotes into work orders & jobs.

 Use sales orders for product & service combinations.

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Contract Management


 Track and control entitlements.

 Real-time cost analysis.

 Manage and monitor SLAs.

 Automate billing and renewals.

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Sophisticated service-oriented ERP & CRM

With the benefit of over 20 years’ experience, Solarvista LIVE/X9 has the depth and richness that you need to effectively manage your field service business.

With functions to manage work orders, contracts, planned maintenance, assets/equipment, parts & materials, quotations, billing, contact tracking, you get a feature set that’s class leading.

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Asset Management


 Track and control entitlements.

 Real-time cost analysis.

 Manage and monitor SLAs.

 Automate billing and renewals.

 

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Professional Services


♦ Dedicated support with optional 24/7, critical incident service.

 Consulting services.

 Fixed-price on-boarding packages available.

 Online help centre and video library

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CRM/Call Centre


 Manage customers and contacts.

 Record notes and communications.

 Automated emails & SMS.

 Web-portal for customer interaction.

Request a Demonstration

See Solarvista LIVE/X9 in action by an online demo.

Request Demo

The Benefits

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Improve Customer Satisfaction

through scheduled communications, increased first-time-fix rates and less jobs missed.
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Reduce Costs

of fuel, labour and telephone bills as everything is calculated cost effectively and information syncs back.
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Better Informed Decisions

can be made by management through business intelligence.
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Happy Employees

As they have the tools and functionality to complete the job more effectively. 
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Increase Revenue

through customer retention and up-selling onsite with the ability to recommend and quote parts on the job.
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Improve Efficiency

by spending less time on administration and more time completing priority tasks.
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Improve Compliance

with accurate and automated collection of data.
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Easy to use

User friendly apps and back office system means less time on training. 
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Keep Working Everywhere

all our apps work offline so you don't need to worry about coverage
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"The Solarvista solution provided the best overall fit to the Britvic vision of delivering an enhanced customer experience and supporting field execution through a controlled system workflow. Additionally, the extensive functionality that exists across the planning, mobile worker and the inventory management areas fulfilled key criteria in the selection process."

 

Commercial Project Manager

Britvic PLC.

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"Solarvista have been a long standing and trusted software partner for many years. Solarvista have supported us through the recent aquisition by BT Fleet and we see the above move to Enterprise software in the cloud as being key to our success in the future."

 

Systems Manager

SEV Ltd (A BT Fleet Company.)