Automatically assign the engineers who have the right parts to complete the job and are within the most cost-effective travel times.
Our smart automation features enable you to save time on administration and allows all the department knowledge to be software-led.
Alerts can be set up to flag up jobs in jeopardy to the back office to enable instant reactions from the service desk team in order to minimise disruptions.
Rules can be set to notify and remind back office staff to check or action tasks within the planner.
Our intelligent travel matrix allocates engineers closest to the job and calculates the distance between one job and the next job ensuring the most cost-effective route is taken to reduce drive times.
Our smart Gantt-style planner allows back office users and management to get a real-time overview of all engineers, with different colours showing the status of the engineer as well as accurate times to job completion.