Software Editions

Choose from three editions of our award winning service management software to find the solution that is ideal for your business today and will grow with you to meet your needs tomorrow. 

 

Standard Features

Business, Enterprise and Ultimate editions include the following as standard:
  • Planning Tools
  • Mobile Workforce
  • CRM/Call Centre
  • Work Orders & Jobs
  • Parts & Inventory
  • SLA Management
  • Asset Management
  • Business Intelligence
  • Billing & Purchasing
  • Help Desk Support
  • Cloud Solution 
  • Seamless Updates 
Month
Year

Free Trial

A Taster

FREE

FREE

Per Desktop user
(Up to 3 users)

FREE

FREE

Per Mobile User
(Up to 10 users)
Request Trial
30-day free trial includes*:
  • Customers & contacts.
  • Work orders & jobs.
  • Notes & labour tracking.
  • Diary planner with real-time status feedback.
  • Mobile apps for Android, iOS and Windows.
  • 30 days to get to grips with the basic functions.
  • Access to video training library.

*The free trial does not include the standard feature set and is just a taster version with limited functionality.

Business

Best Value

£59

£708

Per Desktop User 
(Min. 5 users)

£35

£420

Per Mobile User 
(Min. 10 users)
Order
Standard Features plus:
  • Minimum 5 desktop and 10 mobile users.
  • Access to data services to allow modern reporting tools to be used by non-technical users.
  • Support for "add-ins" allowing custom features to be provided. 
  • Customer web portal (5 concurrent users).
  • UK based support Monday - Friday
  • Up to 50 Gb database storage inclusive.
  • Back up and fail over to ensure resilience 

Enterprise

Most Popular

£99

£1,188

Per Desktop User 
(Min. 10 users)

£40

£480

Per Mobile User 
(Min. 25 users)
Order
All features of Business plus:
  • Minimum 10 desktop and 25 mobile users.
  • Sales opportunities and quotations.
  • Automated scheduler with appointment booking.
  • Isolated Database Instance.
  • Add-in API (desktop).
  • Up to 100 Gb database storage inclusive.
  • Optional integration API's available. 

Ultimate

Advanced

POA

POA

Per Desktop User 
(Min. 20 users)

POA

POA

Per Mobile User 
(Min. 50 users)
Order
All features of Enterprise plus:
  • Minimum 20 desktop and 50 mobile users.
  • Additional data transfer services.
  • SaaS Assurance (ESCROW).
  • Second testing account with 3 desktop & 10 mobile users.
  • 24/7 x 365 support for critical incidents.
  • Up to 250 Gb database storage inclusive.

Professional Services

We can support your implementation with professional services such as project management and data migration. Our dedicated team are based in the UK and can ensure a smooth transition. For more information please click below. 

Find out more

Download product Brochure

Our brochure contains a feature comparison, pricing and an overview of the software.

Download

Frequently Asked Questions

What's different about Solarvista LIVE/X9?

There are many cloud based business applications that deliver field service operational control. However, many of these are quite new and not very rich in features. Solarvista LIVE/X9 is different because it is a derivative of the proven Solarvista 8 service management solution that is used by some of the largest organisations already. In short, you can get the advanced field service management software that used to be available only to large organisations for a fraction of the cost.

Can I start with a free trial?

Yes. This is for 30 days and is only a taster of the software. The free trial will give you a feel for how the product looks, a basic functionality and show you how user friendly the solution is.

The trial does not have the full functionality of the Business, Enterprise and Ultimate editions. If you wish to see the full functionality of the software we would advise an online demonstration with a product specialist. 

 

What happens when my free trial ends?

We’ll give you an option to become a full subscriber. This is done by selecting your desired edition and quantity of users, entering payment details and we’ll do the rest. If you do not want to continue, we’ll simply delete any data you entered and close the account.

What do I need to be able to run the field service apps?

Our apps are known as either Desktop apps or Mobile apps. The Desktop apps run via a free downloadable app called Citrix Receiver and it runs on PCs, Macs, Android, iPhones, iPads and Windows Phone/Windows RT/Windows10 tablets. Our Mobile apps are designed for field-based users and operate on an occasionally-connected basis. Apps are available for all major device types and distributed free via the respective app stores for iOS, Android, Windows Phone and Windows stores. Of course Solarvista LIVE/X9 is cloud based so you need a good connection to the internet.

How do we learn how to use the apps?

Firstly, all subscribers get unlimited access to our library of training video tutorials. But we go further than that; we will also provide 1-2-1 training sessions via web-based screen sharing tools. These are free and included as part of your subscription.