Support

Help to ensure your success. 

A range of services which are designed to fit in with your needs, preferences and budget.

Free support services

All Solarvista LIVE/X9 users get FREE access to a range of resources for the duration of their subscription. These resources are:

• Online Help Center
• Video Training Library
• 1-2-1 Remote Training Sessions
• Regular Scheduled Webinars
• Blog & Newsletter Updates

Please refer to your Welcome Email for details of access.

On-boarding Packages

We offer FIXED PRICE packages to assist you with guided implementation.

These packages include:

• Specific guidance from an assigned Customer Success Advisor
• Customisation and tailoring
• 1-2-1 implementation advice/web sessions
• Data migration using standard tools

Please contact us for details of these packages.

Professional Services for Projects

For larger projects, where a full project management service is required, or bespoke customisations are necessary, we provide a range of services which are specifically quoted for. These services include:

• Project management
• Implementation consulting
• Bespoke software development
• Custom data migration

Please contact us and we can provide a specific estimate and confirm daily rates.