Overview | Solarvista | Field Service Management System

The field service management system that adapts to your business, not the other way around.

Solarvista is the only '2-in-1' combined Field Service Management System and 'No-Code' Application Platform. By combining ready-made features with super-easy customisation features, it can adapt to all needs and all processes.

Field Service management System | OVERVIEW

Field Service Management

Streamlines your field service operations by providing ready-made but customisable features that work together to create intentful, easy-to-use, business process automation for projects, repairs, installs, survey and maintenance.

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FIELD SERVICE MANAGEMENT SYSTEM | OVERVIEW

Mobile Workforce Management

Mobile apps for field-based workforces to receive work as part of defined workflows. They're specially designed to be super-easy to use, operating on mobile phones, tablets or PC/laptops and are available for all three major devices, including iOS, Android and Windows.

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FIELD SERVICE MANAGEMENT SYSTEM | OVERVIEW

Job Management

Manage jobs easier, streamline processes and accelerate data capture. With both a web portal and mobile apps that work perfectly together to work everywhere and anywhere, it ensures a more efficient business.

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Field Service management System | OVERVIEW

Scheduling & Dispatch

Intuitive multi-user calendar with linked mobile apps to enable instant dispatch and real-time feedback of status. Work can be assigned to users using a drag and drop approach and candidates are offered to aid decisions.

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Field Service management System | OVERVIEW

Job Costing & Billing

Automatically calculate, in real-time, the exact financial cost of any activity, and also compute any corresponding charges to be made, as a result of information held against customers, contracts or policies. This can then be used immediately to generate bills or collect payments.

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Field Service management System | OVERVIEW

Agreements & SLAs

Feature set for managing, renewing and billing contractual relationships between you and your customers. Ideal for service and maintenance contracts, it covers multiple sites, service levels, equipment, assets and recurring services.

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Field Service management System | OVERVIEW

Accounting Integration

Interoperate with your existing accounting software, syncing relevant master data, such as customers, accounts, product masters etc. and post billing and inventory data updates as required.

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Field Service management System | OVERVIEW

Business Insight

All relevant data is captured via intentful workflows that deliver just the right amount and quality of data to analyse using business intelligence tools. All data is accessible and transferrable to third-party tools.

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Field Service management System | OVERVIEW

Digital Forms

Use forms designer to create digital forms to replace inefficient paper of electronic files sent via email. Forms are easily populated when displayed on mobile or tablets.

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Field Service management System | OVERVIEW

Estimating & Quotations

Available Q3/2023

Produce estimates or quotations for work, including labour, parts, packages and service contracts, and then automatically generate work items for planning and generate relevant billing for payments.

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Field Service management System | OVERVIEW

CRM & ERP Data

Holds just the right amount of business and/or CRM data to empower your field service operations. Additional, supplementary data to support processes can be created using integrated user-defined data sources.

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Field Service management System | OVERVIEW

Customer Portals

Innovative security model for both UI and data access that allows you to offer customised web portals for your customers and improve the overall customer experience.

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Field Service management System | OVERVIEW

Parts/Materials Tracking

Manage product masters and track parts/materials usage within a field service or mobile workforce environment. You can create master product files and track, usage, movements, collections and requests.

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Field Service management System | OVERVIEW

Data Automation & IoT

Embedded, automated data integration facilities that can post data to other systems or create new posted data internally from actions that occur outside, for example, accounting systems or IoT events.

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Field Service management System | OVERVIEW

Automated Alerts & Documents

Automatically notify users via portal, mobile app or email to issues related to performance, to help ensure smooth operations and customer satisfaction.

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No expensive development.

You can build applications without deep technical knowledge; no need for expensive developers; no need to wait for apps; just click and save to publish.

Become agile.

React quickly to new business demands as you can make design changes to the system yourself and publish these instantly to your users.

Save time.

Avoid unnecessary phone calls and manual completion of paperwork or long-winded documents attached to emails or spreadsheets.

Use any devices.

Because our mobile apps are available for iOS™ , Android™ and Windows™, your operatives can use the devices they prefer or already own.

Improve compliance.

Ensure compliance with standards and processes by mandating key activities at key moments and ensuring data captured is complete and validated.

Simplify IT.

The software is accessed via a modern web browser and native mobile apps. There's no need for additional servers or expensive IT personnel.

Easy roll-out.

The mobile apps are available for free from major app stores and updated automatically. They are designed to be quick to learn and easy to use.

Gain business insight.

With a built-in connector to Microsoft® Power BI™, your data can be posted in real-time to be displayed on dashboards & interactive reports.

Improve security.

We run entirely within Microsoft’s Azure data centres which operate to the highest reliability, resilience and security standards.

Get brochure.

Our 20-page brochure (in PDF format) contains summary information about the product and a full specification.

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