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10 min read

Summer & Winter 24 Updates: so many features, we nicknamed it 'Solarvista 10'!

Our 'Summer 24' and 'Winter 24' Updates for Solarvista cloud product/platform boast the largest number of new features we ever released in a short...

6 min read

Empowering Non-Tech Users: Reducing IT Resource Dependency with No-Code Application Builders

Discover the financial advantages of using 'no-code' application builders to reduce IT resource dependency and empower non-tech users in field...

2 min read

Solarvista Launches World’s First ‘2-in-1’ Field Service Management System & No-code Application Platform

The UK-based company claims to offer the world’s first solution that offers a hybrid of our-of-box field service application and customisable apps in...

2 min read

When is the 'right time' to invest in modern field service technology?

In this blog article, we discuss how investing in modern field service technology can drive up your efficiencies, maintain customer loyalty, enhance...

3 min read

Solarvista Invests in Solar Panels to Make Significant Green Savings

Here at Solarvista in Sheffield we recently invested in some state of the art solar panels and are starting to reap the rewards – a lot more quickly...

3 min read

How Does Solarvista Provide Such Great Customer Service?

Here at Solarvista, we understand that customer service is paramount, especially when providing Software-as-a-Service (SaaS) within the Field Service...

3 min read

The Top 5 Benefits of Using Service Scheduling Software

There are many benefits to introducing Planning or Scheduling options to your business, for back-office workers, mobile engineers, managers,...

3 min read

Scheduling: Manual, automated or optimising...?

It is important to define what is meant by each of these terms to ensure that you are investing in a solution that is right for your service...

2 min read

What can you expect from an ISO 9001 Certified Software vendor?

ISO 9001 is a globally recognised standard for quality management across organisations which enables them to demonstrate excellence of a quality...

1 min read

To schedule or not to schedule in 2023?

For a number of companies, the cost and potential business disruption of implementing a Scheduling Solution is off-putting. Many managers would...

3 min read

How to get the right engineer to the right customer... at the right time!

This is a question that Field Service Managers ask us all the time and there certainly isn’t a simple answer. What is crucial however, is the...

4 min read

How can field service software create happy customers and repeat business?

Customers always seek good value but in recent surveys, “value for money” is not the first criteria for delivering customer satisfaction. In field...

4 min read

Managing a field workforce is easy when you have the right tools.

There is one distinct facet about managing a field workforce that fundamentally changes the techniques needed and that is the fact that your...

3 min read

Why customers get such great service with Solarvista software.

Here at Solarvista, we understand that customer service is paramount, especially when providing Software-as-a-Service (SaaS) within the Field Service...

1 min read

J. Murphy & Sons Limited turns to Solarvista.

J. Murphy & Sons Limited was established in 1951 by John Murphy and was initially involved in working on post-war regeneration projects - the focus...

1 min read

J. Murphy & Sons Limited turns to Solarvista.

By Emma James on Dec 2, 2022 2:49:09 PM

J. Murphy & Sons Limited was established in 1951 by John Murphy and was initially involved in working on post-war regeneration projects - the focus soon switched to the specialist reconstruction of the country’s electrical infrastructure. Then came road expansion projects, water services and Post Office cable installation. Later, and one of their greatest infrastructure achievements, was the introduction of natural gas pipelines in the UK and Ireland.

Topics: Customer Success
1 min read

Thames Valley Controls Switches to Solarvista

By Emma James on Nov 29, 2022 10:40:50 AM

Thames Valley Controls has been around since 1971 and is based in Flint, North Wales. Established for over 50 years TVC has become the ‘go to’ solution for the best-in-class lift control and monitoring solutions for businesses all over the UK.

Topics: Customer Success
1 min read

The Havana Coffee Co finds a solution…

By Emma James on Nov 23, 2022 3:12:50 PM

From small beginnings in 1999 as a tiny shop and coffee house, the Havana Coffee Company has become one of the largest commercial coffee companies in the South West region.

Whether it’s equipment, large or small, speciality coffee, or keeping up with new developments, they can help and guide - and they provide direct deliveries throughout the region.

As well as the finest coffees and equipment, The Havana Coffee Co also provide comprehensive barista training courses at their bespoke facility to make sure their customers always get the perfect Flat White or Cappuccino and enabling their staff to get on board with producing outstanding coffee.

“We were struggling with the laborious process of a paper-based ordering system using carbon copy pads, where invoices had to be created manually and then be checked and amended if necessary. 
Sometimes paperwork went missing and the whole process took so long!”

“Now we have implemented Solarvista, it’s just a 2-click operation, direct from the engineer to our system – complete with an easily accessible job history. No more storage issues with reems and reems of paperwork, everything’s seamless and automatic.”

“From onboarding to implementation, the whole process of installing Solarvista was simple and seemless and it was refreshing to have a responsive, UK based, Technical Team to sort out any queries we might have had.”
 

Topics: Customer Success
1 min read

Vegner Group selects Solarvista Field Service Management Software

By Emma James on Oct 17, 2022 10:35:28 AM

Residential property management experts, HML, part of The Vegner Group, have been looking after properties for over 50 years ensuring their clients assets meet all quality and legislative requirements. Through the routine inspections carried out and their Health & Safety inspectors and a network of trusted and time served contractors, they deliver a level of quality and compliance taking the work away from the Clients and Leaseholders.

Topics: Customer Success
2 min read

Leading Construction Group, Murphy choose Solarvista.

By Carrissa Etches on Feb 15, 2019 10:02:43 AM

Murphy & Sons Limited is a leading global, multi-disciplined engineering and construction company founded in 1951 that improves lives by delivering world-class infrastructure.

Topics: Customer Success Company News
4 min read

Carter Synergy, leader in refrigeration & core building services, use Solarvista.

By Carrissa Etches on Jan 2, 2019 2:56:38 PM

Market leader of refrigeration, Carter Synergy, gain a “60% increase in productivity” through Integration to customers and LIVE Mobile Transformation.

Carter Synergy, a nationwide provider and market leader of refrigeration, mechanical and other core building services, are a long-standing customer of Solarvista Software, providing them with a solution for their field service and workforce for over 5 years.

Topics: Customer Success

Arqiva, Leading Broadcast & Telecoms Company invest in Solarvista

By Carrissa Etches on Dec 18, 2018 1:43:21 PM

Find out how leading broadcast and mobile communications company, Arqiva, selected Solarvista Software, implemented the solution and the results from this.

Topics: Customer Success Downloads
3 min read

The AA uses Solarvista Software to manage their home emergency field service operations

By Carrissa Etches on Sep 6, 2017 9:00:00 AM

The Automobile Association (“The AA”) is one of the UK’s most trusted brands and the undisputed leader in Roadside Assistance.  Another key part of the business provides cover for home and heating emergencies & maintenance, as part of AA Insurance Services.

Topics: Customer Success
2 min read

Thermodial, leading HVAC supplier, uses Solarvista to manage field service.

By Paul Adams on Jul 5, 2016 10:24:34 AM

Solarvista are pleased to announce that leading HVAC supplier Thermodial has selected Solarvista to provide an integrated customer-service focussed ERP / field service solution.

Topics: Customer Success
1 min read

DMG Delta, leading HVAC supplier, uses Solarvista to manage field service

By Paul Adams on Jul 4, 2016 11:22:33 AM

A specialist in delivering commercial building maintenance, DMG Delta’s core philosophy is to deliver flexible and high quality services to their customers. From their offices in Stansted, Essex and London, DMG offer services that include heating, electrics, air conditioning, plumbing and water treatment. These services are suitable for buildings of all sizes, whether they are commercial, residential, municipal or industrial.

Topics: Customer Success