3 min read
New features coming for Solarvista web portal & mobile app
On June 3rd we will be launching an update to the production Solarvista web portal with the following new features. Pinning open the Main Menu. You...
Emma James
Recent posts by Emma James
3 min read
New features coming for Solarvista web portal & mobile app
On June 3rd we will be launching an update to the production Solarvista web portal with the following new features.
Pinning open the Main Menu.
You will be able to keep the menu open and pin it so it quicker to access. Click on the pin icon to pin it open (and click again to unpin).
Topics: Product News
2 min read
Solarvista adds TechSee Augmented Reality
Solarvista’s adoption of TechSee’s augmented reality (AR) remote‑assistance technology marks a meaningful step forward for field service organisations looking to boost first‑time fix rates, reduce operational costs, and deliver a more intuitive customer experience. The combination of Solarvista’s 2‑in‑1 field service management and no‑code application platform with TechSee’s AI‑driven visual guidance creates a powerful, modern service ecosystem.
Topics: Product News
2 min read
Mobile App V9 News
Solarvista Mobile V9: A Future‑Ready Upgrade Arriving Soon
Topics: Product News
16 min read
Trak Global Transforms Field Service Operations with Solarvista
Topics: Customer Success Industry Topics
2 min read
Solarvista Achieves Grade A Security Scorecard Rating: A Testament to Robust Cybersecurity in Field Service Software
Topics: Product News Company News
2 min read
Transforming Field Operations: How HTS Group Modernised Environmental Services with Solarvista
Client: HTS Group
Industry: Local Authority Environmental Services
Solution: Solarvista Field Service Management System & No-code Application Platform
Focus: Workforce Mobilisation & Operational Efficiency
Topics: Customer Success Industry Topics
2 min read
Solarvista Achieves ISO-27001 Standard
In today's digital landscape, data security is paramount, and achieving ISO-27001 certification sets a new benchmark for enterprise-class cloud field service management software providers. It is especially important for business critical applications such as field service management systems or mobile workflow solutions.
Topics: Company
1 min read
Solarvista Achieves Remarkable 100% Uptime
Solarvista Software Achieves Remarkable 100% Uptime: Setting a New Standard for Reliability
Solarvista Software, a global leader in cutting-edge service management solutions, proudly announces a ground-breaking achievement: maintaining 100% uptime for its platform. This remarkable milestone reinforces Solarvista’s mission to deliver seamless, uninterrupted service, empowering businesses to operate at peak performance without compromise.
10 min read
Summer & Winter 24 Updates: so many features, we nicknamed it 'Solarvista 10'!
Our 'Summer 24' and 'Winter 24' Updates for Solarvista cloud product/platform boast the largest number of new features we ever released in a short period. With an abundance of enhancements and advancements, these updates not only match the capabilities of Solarvista's established products, such as Solarvista V8 and Solarvista LIVE/X9, but surpass them by a significant margin. The sheer magnitude of new features and improvements has led us to affectionately dub these updates with the nickname "Solarvista 10", a testament to their nature. While the official product name remains as 'Solarvista', the impact and innovation of these updates are truly deserving of the moniker "Solarvista 10" as a mark of succession from previous versions.
Topics: Product News Company News
2 min read
Solarvista Launches World’s First ‘2-in-1’ Field Service Management System & No-code Application Platform
The UK-based company claims to offer the world’s first solution that offers a hybrid of our-of-box field service application and customisable apps in one.
Topics: Product News Company News
3 min read
Solarvista Invests in Solar Panels to Make Significant Green Savings
Here at Solarvista in Sheffield we recently invested in some state of the art solar panels and are starting to reap the rewards – a lot more quickly than expected.
Topics: Company News
3 min read
How Does Solarvista Provide Such Great Customer Service?
Here at Solarvista, we understand that customer service is paramount, especially when providing Software-as-a-Service (SaaS) within the Field Service and Workforce Management industry, where substantial responsibility lies in the hands of the software vendor. We consider customer service to be just as important as the capability of the product, and that’s why we deliver unparalleled service from the moment your enquiry drops into our inbox, right through to the final stages of implementation and beyond.
Topics: Company News
3 min read
The Top 5 Benefits of Using Service Scheduling Software
There are many benefits to introducing Planning or Scheduling options to your business, for back-office workers, mobile engineers, managers, customers and ultimately shareholders too.
Topics: Industry Topics Knowledge
3 min read
Scheduling: Manual, automated or optimising...?
It is important to define what is meant by each of these terms to ensure that you are investing in a solution that is right for your service delivery; you need to be fully aware of what your chosen scheduling system is, and is not, capable of.
Topics: Industry Topics Knowledge
2 min read
What can you expect from an ISO 9001 Certified Software vendor?
ISO 9001 is a globally recognised standard for quality management across organisations which enables them to demonstrate excellence of a quality management system.
Topics: Industry Topics Company News
1 min read
To schedule or not to schedule in 2023?
For a number of companies, the cost and potential business disruption of implementing a Scheduling Solution is off-putting. Many managers would readily admit that they make do with an existing system already in place, even if it doesn’t completely fulfil the needs of their business.
Topics: Industry Topics
3 min read
How to get the right engineer to the right customer... at the right time!
This is a question that Field Service Managers ask us all the time and there certainly isn’t a simple answer. What is crucial however, is the co-ordination and usage of key data related to field service. Some data is relatively static and some data is quite the opposite ie. it’s live and very, very recent.
4 min read
How can field service software create happy customers and repeat business?
Customers always seek good value but in recent surveys, “value for money” is not the first criteria for delivering customer satisfaction. In field service, surveys consistently tell us that “good quality service” is what people most value. This term is a little vague however; what does it mean? And how can software help deliver ‘good customer service’ and ‘happy customers?’
Topics: Industry Topics Knowledge
3 min read
Why customers get such great service with Solarvista software.
Here at Solarvista, we understand that customer service is paramount, especially when providing Software-as-a-Service (SaaS) within the Field Service and Workforce Management industry, where substantial responsibility lies in the hands of the software vendor. We consider customer service to be just as important as the capability of the product, and that’s why we deliver unparalleled service from the moment your enquiry drops into our inbox, right through to the final stages of implementation- and beyond.
Topics: Company News
1 min read
J. Murphy & Sons Limited turns to Solarvista.
J. Murphy & Sons Limited was established in 1951 by John Murphy and was initially involved in working on post-war regeneration projects - the focus soon switched to the specialist reconstruction of the country’s electrical infrastructure. Then came road expansion projects, water services and Post Office cable installation. Later, and one of their greatest infrastructure achievements, was the introduction of natural gas pipelines in the UK and Ireland.
Topics: Customer Success
1 min read
Thames Valley Controls Switches to Solarvista
Thames Valley Controls has been around since 1971 and is based in Flint, North Wales. Established for over 50 years TVC has become the ‘go to’ solution for the best-in-class lift control and monitoring solutions for businesses all over the UK.
Topics: Customer Success
1 min read
The Havana Coffee Co finds a solution…
From small beginnings in 1999 as a tiny shop and coffee house, the Havana Coffee Company has become one of the largest commercial coffee companies in the South West region.
Whether it’s equipment, large or small, speciality coffee, or keeping up with new developments, they can help and guide - and they provide direct deliveries throughout the region.
As well as the finest coffees and equipment, The Havana Coffee Co also provide comprehensive barista training courses at their bespoke facility to make sure their customers always get the perfect Flat White or Cappuccino and enabling their staff to get on board with producing outstanding coffee.
“We were struggling with the laborious process of a paper-based ordering system using carbon copy pads, where invoices had to be created manually and then be checked and amended if necessary.
Sometimes paperwork went missing and the whole process took so long!”
“Now we have implemented Solarvista, it’s just a 2-click operation, direct from the engineer to our system – complete with an easily accessible job history. No more storage issues with reems and reems of paperwork, everything’s seamless and automatic.”
“From onboarding to implementation, the whole process of installing Solarvista was simple and seemless and it was refreshing to have a responsive, UK based, Technical Team to sort out any queries we might have had.”
“Now we have implemented Solarvista, it’s just a 2-click operation, direct from the engineer to our system – complete with an easily accessible job history. No more storage issues with reems and reems of paperwork, everything’s seamless and automatic.”
“From onboarding to implementation, the whole process of installing Solarvista was simple and seemless and it was refreshing to have a responsive, UK based, Technical Team to sort out any queries we might have had.”
Topics: Customer Success
1 min read
Solarvista platform achieves record reliability uptime of 99.6% over last 12 months.
Business Continuity Management, or BCM, is the process of planning for incidents and issues with your critical systems and is usually carried out by first speculating on potential threats and then analysing what their impact might be on daily operations. It is really a kind of insurance, giving businesses the comfort of knowing that, even in the event of a disaster, the damage will be manageable.
Topics: Company News
2 min read
Hose Doctor selects Solarvista for workforce mobilisation.
Established in 1995 by Michael Cranston and Nigel Coffey, Hose Doctor had the vision of providing a rapid solution for on-site hydraulic hose repairs. Their goal was to keep downtime to a minimum whilst maximising their clients’ productivity.
Topics: Company News
1 min read
Vegner Group selects Solarvista Field Service Management Software
Residential property management experts, HML, part of The Vegner Group, have been looking after properties for over 50 years ensuring their clients assets meet all quality and legislative requirements. Through the routine inspections carried out and their Health & Safety inspectors and a network of trusted and time served contractors, they deliver a level of quality and compliance taking the work away from the Clients and Leaseholders.